IT Academy

0860 000 895
021 914 1789

SPEAK TO AN EXPERT 0860 000 895


ITILŪ Intermediate Level: Operational Support and Analysis

ITILŪ Intermediate Level: Operational Support and Analysis

ITILŪ 2011 Edition OSA: Introduction to Operational Support and Analysis
ITILŪ 2011 Edition OSA: Introduction to Event Management
ITILŪ 2011 Edition OSA: Introduction to Incident Management
ITILŪ 2011 Edition OSA: Incident Management Interactions
ITILŪ 2011 Edition OSA: Introduction to Request Fulfillment
ITILŪ 2011 Edition OSA: Request Fulfillment Process Interfaces and Challenges
ITILŪ 2011 Edition OSA: Introduction to Problem Management
ITILŪ 2011 Edition OSA: Problem Management Process Interfaces and Challenges
ITILŪ 2011 Edition OSA: Introduction to Access Management
ITILŪ 2011 Edition OSA: Introduction to the Service Desk
ITILŪ 2011 Edition OSA: Service Desk Metrics and Outsourcing
ITILŪ 2011 Edition OSA: Introduction to Functions
ITILŪ 2011 Edition OSA: Function Activities
ITILŪ 2011 Edition OSA: Technology and Implementation Considerations

Bundle price: R2 995.00 or R3 495.00 on terms with R1 575.00 and 3 monthly installments of R640.00.

Certification:
International exams are written at any Pearson Vue Testing Centre in South Africa. Discounted international exam vouchers can be purchased through IT Academy.

How our courses work:
On enrolment we issue our learners with an username and password to access their courses for a 12 month subscription. Courses are designed in video with audio and coupled with unlimited advanced mentoring. At the end of each module learners are required to answer multiple choice questions, these marks are registered in our database in real time. On successful course completion of 70% and above learners will receive IT Academy Course Mastery Certification via registered mail, at no additional cost.

Courses include:

Mobile ready (available on Tablet)
Courses are printable and downloadable
Advanced Instant Mentoring
e-mail Support
Free Cram Tests
Discounted international exam vouchers
12 months Subscription
IT Academy Course Mastery Certification



Send Enquiry

Register Now

Free Trial

Course Reviews

What's Included


Testimonials


Our Training is Trusted By

CONTACT DETAILS:

Head Office: 0860 000 895
Bellville: 021 914 1789
Cape Town: 021 403 6388
Johannesburg: 011 881 5623
Fax: 021 914 1676
VAT No: 484 0244 588
E-mail: info@it-academy.co.za
HEAD OFFICE

  • Avanti Towers, B4 1 North Block

    35 Carl Cronje Drive, Tygerfalls, Bellville, 7435
  •  
  • 2nd Floor West Tower, Nelson Mandela Square

    Maude Street Sandown, Johannesburg, 2146
  •  
  • Dock Road Building, Cnr Stanley & Dock Rd

    Junction, V&A Waterfront, Cape Town, 8000
FOLLOW US

Facebook

Instagram

Linkedin

Trustpilot



COMPTia Microsoft MICT SETA ICDL ITA
Terms & Conditions
© 2019 - IT Academy - All Rights Reserved